Browsing: Insights & Strategy

Integrating digital customer service tools has the potential to dramatically increase efficiency and speed within customer support teams. By making…

At last, insurers are catching up and offering digital pathways for customers to file claims. For the most part, the…

There’s been a huge amount of reporting on the economic impact of Covid-19 on insurers, much less on how they…

The Insurtech 100 represents a snapshot of the tech innovation within the insurance market; some offering solutions to accelerate corporate…

All industries are experiencing some form of disruption – including insurance. Products, services, and customer experience are all impacted, and…

Artificial intelligence (AI) has changed the insurance industry – and customer service is no exception. One of the most common…

Advanced insurance technology is already an integral part of the P&C industry, for both carriers and insureds. Getting insurance quotes…

The Rise of Innovation Insurance giants have long hoped to bring more innovation into their business, but strict regulations and…

InsureTech Revolution: This is InsureTech’s moment. Will Insurers Seize the Opportunity InsureTech has become a powerful driver of change in…

In 2020, we’ve seen more money pour into insurtech–and some high-profile entries and exits. Unfortunately, this doesn’t mean the sector…